Customer First Advisors

Here to help you get there.

We know that navigating the city can be tricky - talk to our Customer First Advisors about your journey if you need a helping hand or a friendly face to help guide you.

They're here to help with any questions you may have about our services, such as:

  • What ticket should I buy?
  • How do I download and use the First Bus App?
  • Where can I find the timetable information for my service?
  • What's the best way to get to my destination?

Frequently Asked Questions (FAQs):

We're your face-to-face customer service team, here to help with all of your questions relating to First Bus and travelling on board.

Not sure what ticket to buy? Want to download the First Bus App but don't know how? Want to know the quickest route to your destination? We can help with all of these questions and more. 

You can find us in and around Bradford Interchange - click here to map your route to us!

If you need help or have a question, but are unable to get to us, you can get in contact with our online customer service team here.